Morocco starts pilot digital wallet to modernize government services

Morocco starts pilot digital wallet to modernize government services

Morocco launches a pilot phase for an e-Gov wallet designed to modernize public services and improve how citizens interact with government systems. The initial rollout aims to test digital identity, payments, and document access in a secure online platform.

Pilot rollout details

The Moroccan government is testing the e-Gov wallet with a select group of users to assess functionality and gather feedback. During the pilot phase, participants can access digital versions of official documents, make government payments, and verify identity through the app. The pilot will help developers refine the platform before wider deployment.

Purpose of the e-Gov wallet

Officials said the e-Gov wallet is intended to simplify dealings with public services. By bringing digital identity and transactional capabilities into one tool, citizens may access services more conveniently than through traditional in-person or paper-based processes. The wallet also aims to reduce administrative delays and make interactions more transparent.

Key features tested

In the pilot, users can link verified digital identity credentials to the wallet and access electronic documents such as licenses or certificates. The platform also supports secure online payments for fees and services. Data security and privacy are central to the design, with encryption and authentication measures built in to protect user information.

Government goals and timeline

Morocco’s digital transformation strategy includes expanding e-government tools to increase efficiency and inclusion. The pilot phase will run for several months, with plans to adjust features based on user experience and technical performance. Full public rollout is expected after successful testing and necessary improvements.

Benefits for users

The e-Gov wallet is meant to reduce the burden of government transactions by offering a unified digital channel. Citizens taking part in the pilot reported that accessing services through the wallet feels faster and easier than traditional channels. The tool is also expected to promote digital literacy and broader use of online public services.

Conclusion

Morocco launches a pilot phase for an e-Gov wallet to modernize how public services are accessed and delivered. The initiative aims to test digital identity, secure payments, and document access as part of broader efforts to bring government services online.

Source: https://techafricanews.com/2026/01/23/morocco-launches-pilot-phase-for-e-gov-wallet-to-modernize-public-services/